Terms of Sale

Last updated: 14 October 2026

These terms apply to every order placed through tatakaicards.com ("we", "us", "our"). By placing an order you agree to them. TatakaiCards is the trading name of Tatakai Cards Ltd; nothing in these terms affects your statutory rights as a consumer under the Consumer Rights Act 2015 or the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.

1. Who we are

TatakaiCards is the trading name of Tatakai Cards Ltd, a company registered in Northern Ireland with company number NI744309. Registered office: Belfast, BT36 6EN, United Kingdom. You can contact us at contactus@tatakaicards.com.

Belfast, BT36 6EN, United Kingdom.

2. Our products

We sell sealed, factory-wrapped Japanese Pokémon TCG booster boxes and specialty products, sourced and imported for resale in the UK. We are not affiliated with, endorsed by, or connected to The Pokémon Company, Nintendo, Game Freak, or Creatures Inc. Product images are representative: box art and included promo items can vary slightly by print run, which is outside our control.

3. How a contract is formed

If you are under 18, you may only order with a parent or guardian, who must place the order or give their permission.

Adding items to your basket is not an offer to buy. Your order is an offer to purchase, which we accept only once payment has been successfully taken and we confirm the order by email. We may decline or cancel an order before that point, for example if a product turns out to be out of stock or mispriced, or if we suspect fraud. In that case any payment taken will be refunded in full.

4. Price and payment

All prices are shown in GBP (£) and include VAT where applicable. Shipping is calculated separately at checkout based on the weight of your order and your delivery destination, and is shown in full before you pay. Payment is processed securely by Stripe; we do not see or store your full card details.

5. Delivery

Delivery options, estimated timeframes, and shipping costs are set out on our Shipping & delivery page and confirmed again at checkout. Delivery times are estimates, not guarantees, and international orders may be subject to import duty, VAT, or customs charges levied by the destination country, which are your responsibility and are not included in the price you pay us.

Risk in the goods (responsibility for loss or damage) passes to you when the order is delivered to the address you provided. Ownership of the goods passes to you once we have received payment in full.

6. Your right to cancel

Under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, you have the right to cancel your order for any reason within 14 days of receiving it, without needing to give a reason. To exercise this right, contact us at contactus@tatakaicards.com before the 14-day period ends.

Because we sell sealed, factory-wrapped products, this cancellation right applies only while the outer seal remains unbroken. Once a box's seal has been broken, we have no way to verify its contents haven't been altered, so the statutory right to cancel no longer applies to that item. See our Returns policy for full detail. If you cancel under this right, you are responsible for the cost of returning the goods to us in their original condition, and we will refund you within 14 days of receiving the returned item (or evidence you've sent it).

7. Faulty, damaged, or misdescribed goods

This is separate from the change-of-mind right above and is not affected by whether a box has been opened. Under the Consumer Rights Act 2015:

• You have a short-term right to reject goods that are faulty, not as described, or not of satisfactory quality, and get a full refund, within 30 days of delivery.
• After 30 days (and up to six months), you're entitled to a repair or replacement; if that isn't possible or doesn't fix the problem, you're entitled to a price reduction or a full refund.
• These rights are not affected by whether the item was sealed, opened, or by how much time has passed if the fault relates to something that was wrong when you received it.

If an item arrives damaged, or with its seal already broken on arrival, contact us within 48 hours with photos so we can arrange a replacement or refund quickly.

Our resealed or fake guarantee

Before your box ships, we email you photos of it: all six sides, the corners and the shrink wrap. If you think your box has been resealed or is fake, send us photos within 30 days of delivery. We compare them with the photos we took before it left. If we can't show it left sealed and genuine, you get a full refund including postage. If it arrives damaged, we replace it or refund you. This guarantee is in addition to your statutory rights above and does not reduce them.

8. Our liability

Nothing in these terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited or excluded. Subject to that, our liability for any order is limited to the price paid for the products in that order. We are not liable for indirect or consequential losses, or for delays or failures caused by events outside our reasonable control (for example, courier disruption, customs delays, or extreme weather).

9. Complaints

If something's gone wrong, email us first at contactus@tatakaicards.com and we'll do our best to sort it directly. If we can't resolve a dispute between us, you can get advice from Citizens Advice or Trading Standards.

10. Changes to these terms

We may update these terms from time to time, for example to reflect changes in the law or how we operate. The version in force at the time you place an order is the one that applies to that order. The date at the top of this page shows when it was last updated.

11. Governing law

These terms are governed by the law of Northern Ireland. If you live elsewhere in the UK, you may bring proceedings in the courts of the part of the UK you live in.